Fast reaction with personalized videos through social media - Old Spice smells like great success

When advertising through social media, being quick is essential. There are not many companies that are fast and at the same time deliver appealing content. A company that was able to do so is Old Spice - with advertising for deodorant and body wash for men. Old Spice belongs to the Procter&Gamble group.

The clip „The Man your Man Could Smell Like“ by Old Spice with Isaiah Mustafa was first published on Youtube on February 2nd, 2010 and has had almost 15 million viewers since then. On June 29, 2010, the Clip „Questions“ was added. As the actor from the clip tells in an interview, the entire clip is one single shot without any CGI (computer-generated imagery). To build the set in Vallermo, California, took several days.

A week ago, an Old Spice hype started, as the company added personalized videos to its Youtube channel OldSpice. The "Old Spice Guy" from the commercials answered questions and responded to tweets - topless and just with a towel around the waste. Even conversations and flirts between him via video and (female) users via Twitter started. The Old Spice guy answered to random questions from users - almost in real time. Within 24 hours, more than 150 videos were created.

The video responses are between 20 and 60 seconds long and react to the users' comments (Tweets, Youtube comments, blog articles, facebook comments, reddit comments and others). The responses contain a lot of charm and humor and are also sexy.
Very funny are the video responses to the twitter question of @isaiahmustafa, the actor who plays Old Spice guy or also the question of Haley Mustafa (the actor's daughter) who wants to know why Old Spice guy looks so much like her dad.
One questions however remains: who is the actual target group of the Old Spice commercials?
Old Guy certainly speaks to the "ladies". Nevertheless, the products are for men. For sure, Old Spice guy is every woman's darling - maybe guys should become jealous? Or it speaks to women who should then go and buy Old Spice products for their men?

Is marketing through social networks a waste of time?

More and more small business owners spend more and more time online with social networking. Is time spent here wasted or is it useful?

For sure, blogging, twittering and facebooking takes time - a lot of time if you want to post more articles than just one every now and then.

There are some things online that you can automate, such as the update of your twitter account, that you can set up in a way that it will show your latest blog posts or facebook post. However, communication through social networks should stay personal. That means, not everything should or can be automated. If you really want to start interacting with people, you yourself will have to answer their questions or respond to their comments they might leave on your blog or facebook page.

So why do businesses and organizations even have blogs, twitter accounts, a fanpage on facebook, if it is so much work to keep it updated?

They do it to draw attention to themselves, to gain more and more subscribers or 'followers'. Of course, as a company or organization you also want to sell. Either your product or service or your organization’s purpose.
If you do not gain any new subscribers, ‘followers’, customers or clients with all your efforts, then you are probably just wasting your time.

Of course it will take some time (at least several months) until you succeed with your efforts in social networks. If you are not successful, you should reconsider your strategy. It might be better for you to target your audience through other channels.

How much time do you spend with social networking? Do you believe it is a waste of time?

Marketing for NPOs: to suceed you need a strategy - Greenpeace as an example

More and more organizations rely on social media to attract attention, such as the NPO (non profit organization) Greenpeace as already mentioned.

The organization targets a corporation that is not acting the way it should (Nestlé in the past, now BP) and goes against the corporation's work with activities in different media.

Also in its latest campaign against the company BP, Greenpeace connects social media very effectively with real actions - mainly guerrilla actions.

Greenpeace currently has graphic designers and other creative people rebrand the previous BP logo - in a competition on their webseite. The logo of the company is to be redesigned to match the dirty business of the BP-group. The previously submitted logos are all very creative.
So BP (British Petroleum) is changed into beelzebub profits, broken pipe, pollution business, big profit - it's never enough, best practices, big problem, best pest, poison black, yellow fever, british predator, big pollute, or peng bum. Slogans were changed as well, for example "BP - we oil the world", "SBP - silent but deadly", "not so slick actually - BP", "BP - burn our planet", "BP - PB - planet breakup", "children could run it better - probably "," RIPBP "," BP - we united drill. It's definitely worth taking a look at the picture gallery of submitted work! Should BP ever think of a rebranding, it would be easy for them to draw from the pool of logos of Greenpeace. However, whether these logos are good for BP's image is rather questionable.

Meanwhile, Greenpeace activists attached a flag with BP's new logo (BP - British Polluters) at the BP headquarters in London. Youtube video: http://www.youtube.com/watch?v=gyEWwsm7wfQ

A few days ago, Greenpeace activists were arrested in the US, because they painted oily messages on a ship loaded with oil. At least, this gets the organization in the headlines and focuses attention on the real problem - the oil spill.

Greenpeace is doing its best to draw attention on what BP is doing. At the same time, the organization also makes the public aware of the real problems of the oil spill. Greenpeace is currently taking water samples and documenting the devastation in the Gulf of Mexico - with employees, scientists and volunteers.

Behind all these efforts by Greenpeace lies a well-developed strategy. However, just like many other NPOs, Greenpeace has to respond quickly to emerging problems. That means, there is a risk that even though a strategy has been worked out, you have to improvise.

Therefore, NPOs have to develop a basic strategy in order to be able to react quickly. The strategy should include many (different) media: guerilla actions, documented and distributed through the Internet and social media, as well as hands-on activities, which can also be distributed online. Then, of course, the organization should also ensure that the cooperation between employees and volunteers goes smoothly.

How to create a facebook page for your business or organization

Online marketing is becoming increasingly important for small businesses, organizations and also freelancers. Marketing through social media is becoming more and more interesting. Facebook is the social network, where most users have an account. Therefore, you should also take the opportunity to market your business or organization here. The start is simple – just create a facebook page for your business or organization.

• In order to create a facebook page for your business or organization you need to register with facebook and then log in with your username.
• On the left side click „Ads and Pages“, click on „Pages“.
• Here, you click the button „Create new page“.
• Depending on who you want to create the page for, you have different options: „Official Page“, „Community Page“ or a group.
• Official Page is meant for businesses, organizations and artists.
• Community Page you create when you are looking for people to share a certain topic with, such as „Recycling“.
• For your business, you should create an official page.
• Here you can choose from three different options: „Local business“, „Brand, product, or organization“ and „Artist, band, or public figure“. For each option, you also have to choose your industry/kind of business/organization/person.
• Add the name of your future page and then check the box „I’m the official representative ...“, to facebook’s terms. Click „Create Official Page“.
• Now you have created your facebook page.
• Now upload your company logo or a picture of yourself. This picture will be shown as a profile picture next to each of your entries. To upload your picture go over the grey question mark with your mouse, click „Change Picture“ and then „Upload a Picture“. Now you can choose a picture from your hard drive and upload as a profile picture. It is best to choose a picture that is squared, otherwise parts of the pictures will not show.
• Klick on „Write something about ...“. Now you can type a short text about your business/organization/yourself. A few words are enough here.
• Up in the tab „Info“ click on „Edit information“. Add all important information on your business/ organization/ person and then click „Save Changes“.
• In the tab „Photos“ click on „Create a Photo Album“ and upload photos of your business/ organizations/ person. These pictures can be seen by visitors of your facebook page.
• On the left side click on „Edit Page“ to set who can upload what to your page.
• Click „Suggest to Friends“ in order to invite your facebook friends to your new page.
• At the bottom on the left click the button „Share“ to pust your facebook page to your regular facebook profile.

Of course there are many other advertising possibilities for your facebook page. Just try out a few things and also do not forget about your competitors. Every now and then check what the competition is doing facebookwise.

Guerrilla marketing für NPOs with the help of facebook, youtube and traditional media

The non-profit organization (NPO) Greenpeace is known for guerrilla (marketing) campaigns. The organization recently called on to boycott the company Nestlé. Greenpeace activists infiltrated the Facebook fan page and bombarded Nestlé with calls to stop the use of palm oil in its products.
Background of the Greenpeace action is the use of palm oil in Nestlé's food. According to Greenpeace, for the cultivation of palm oil in Indonesia, valuable rain forest is destroyed. Without the rainforest, threatened species such as the orang-utan use their livelihood. At the annual meeting, Nestlé said to put a stop on the deforestation of the rainforest. However, according to Greenpeace nothing has changed so far.

It is amazing, how easily companies make friends and fans in the social networks (social media). These fans see exactly what the company does - and even voluntary. Fan pages on Facebook can be built within minutes. The company or organization can use these fan pages to publish the latest news, e.g. when a new product is launched. These messages can also be commented on and fans can also upload photos and video.
But this is also a delicate matter, as the sympathy of the followers can quickly turn into the opposite. This can happen, when the company does not do exactly what it promised her fans. Or, as in the case of Nestlé, when another group calls for boycott and undermines the Facebook fan page.

Greenpeace also got attention with the help of a Youtube video about the use of palm oil. This video and also others circulated on Facebook and other social networks as well.

During the annual meeting of Nestlé’s shareholders in Lausanne, Switzerland, in April, Greenpeace activists protested outside the building – in orang-utan costumes. Also posters were put up, in order to get the shareholders’ attention.

Another creative guerrilla campaign by Greenpeace activists was the protest in April infront of the Nestlé headquarters in Frankfurt. Here, Twitter messages from the Greenpeace channel were shown on a big screen – transmitted in real time.

Now, Greenpeace activists brought the matter out in the real world and resorted to a more traditional marketing tool: In several German cities, on to the well known Kitkat chocolate bars from Nestlé, activists put stickers on which a orang-utan calls for help. These actions led to a reaction of local newspapers, which means that even those who did not hear about the protests yet, had been informed. (article in the Halle newspaper, article in the newspaper Donaukurier, article in food-news, article in the newspaper Welt Online)

This shows that guerrilla marketing via new media such as Facebook and Youtube can be combined easily with a rather traditional guerrilla marketing, such as protests in front of corporate buildings and the large-scale distribution of stickers. The connection makes sure that those to whom the social networks on the Internet are still foreign and therefore have not taken notice from the ongoing actions on Facebook and Youtube will also get to know about the problem.

As a company, you should always remember that the Internet does not easily forget and that masses are being addressed through it. In future, companies hopefully will put capable employees in those positions that address marketing, communication and public relations for social media, in order for the company to react more intelligently. For Nestlé it is too late now: Nestlé’s credibility is gone and Greenpeace has probably managed to damage the reputation of the company and the brand Nestlé long term – damage to the image of the company can not be repaired easily.

Obama and the social networks

Social media are becoming increasingly important for advertising and PR. More and more organizations create positions for people that take care of communication with customers/members through social networks.

The American President, Barack Obama, already created such a position a while ago. Now, this position as a social networks manager is available, as Mia Cambronero does not want to do it anymore.

Getting paid for hanging around in facebook, twitter, myspace and others all day? That sounds too good to be true.
However, it is not completely clear, what qualifications are required for such a position. Of course you will need experience with social networks - but how much experience can anyone have with something that has not been around for a long time? Social networks are not yet matured and keep on developing. Those people having to do with social networks have to acquire new knowledge quickly, in order to make sure they do not miss any trends an are up to date all the time. Of course, you will need a certain experience in writing thrilling and motivating articles. Correct orthography and phrasing are always important in a job like this. Also, marketing knowledge and experience, as well as creativity might come in handy. You should be able to develop new social media strategies. Managing social networks is not a 9 to 5 job - you are always working...

But now let me go - have to send my applicaion to Obama real quick!

The average facebook user is not a teenager

According to a study by Royal Pingdom, about 25% of all social media users are between 35 and 44 years old. Only 24% of the users are under 25. The average user is 37 years old.

The company also looked at the age structure of facebook and found out that the averag age of facebook users is about 38, the average age of LinkedIn users is 44, and the average age of MySpace users is 31 years. The average twitter user is about 39 years old.

In another study the company conducted in 2009, it was found that 84% of all social network sites (Facebook, Twitter, MySpace,…) have more female than male users. 64% off all MySpace users are female. However, the ratio male-female among facebook users (57% female) and twitter users (59% female) is relatively balanced.

If you already advertise through social media, or you intend to do so in a near future, make sure to consider these statistics. Make sure, you really reach your target audience!